Privacy Policy

1. Introduction

Humanlike ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chatbot services and visit our website.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Business information (company name, industry)
• Account credentials and login information
• Payment and billing information

2.2 Chatbot Interaction Data

When you interact with our chatbot services, we collect:

• Messages and conversation history
• User preferences and settings
• Interaction patterns and usage analytics
• Customer service inquiries and responses

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system and platform
• Usage data and analytics

3. How We Use Your Information

We use the collected information for various purposes:

• Provide and maintain our chatbot services
• Process transactions and manage your account
• Improve and personalize our services
• Send administrative information and updates
• Provide customer support and respond to inquiries
• Monitor and analyze usage patterns
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger
• To protect the safety of users or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Chatbot conversation data may be retained for service improvement purposes but will be anonymized when possible.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Third-Party Services

Our services may integrate with third-party platforms (such as Facebook Messenger, POS systems, and payment processors). Please review the privacy policies of these third parties as we are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: